1. Information we collect
Depending on how you interact with us, we may collect:
- Name, email address, phone number, and company details
- Account login information when we provide portals or tools
- Billing details; card payments are processed by our payment providers (e.g. Stripe) — we do not store full card numbers on our servers
- Usage data such as pages viewed, approximate location from IP address, device/browser type, and interactions with our site
- Content and credentials you share for service delivery (e.g. ad account access, brand assets, analytics)
2. How we use information
We use personal information to:
- Provide, deliver, and improve our services
- Send proposals, invoices, and service-related messages
- Process payments and prevent fraud or abuse
- Comply with law and protect our rights and clients
- Analyze site traffic in aggregate to improve the experience
3. Legal bases (where applicable)
If you are in a region that requires a “legal basis” (such as the EEA or UK), we rely on contract performance, legitimate interests (e.g. securing our services and understanding product usage), consent where required (e.g. certain cookies or marketing), and legal obligation where applicable.
4. Payments
Payments are processed securely by third-party providers. Their use of your information is governed by their privacy policies. We encourage you to review Stripe’s documentation if you pay by card.
5. Sharing
We do not sell your personal information.
We may share data with:
- Payment processors (e.g. Stripe)
- Hosting, email, and infrastructure providers
- Analytics or tooling we use to operate the business, under confidentiality and data-processing terms where appropriate
- Professional advisers or authorities when required by law
6. Cookies
We may use cookies and similar technologies to remember preferences, measure traffic, and improve the site. You can control cookies through your browser settings; some features may not work if cookies are disabled.
7. Retention
We keep information only as long as needed for the purposes above, including legal, tax, and accounting requirements, unless a longer period is required by contract.
8. Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact contact@lahyal.com. You may also have the right to complain to a data protection authority.
10. International transfers
If we transfer data across borders, we use appropriate safeguards where required by law (such as standard contractual clauses).
11. Updates
We may update this policy from time to time. The “Last updated” date will change when we do. Material changes may be communicated by email or a notice on our site where appropriate.
12. Contact
Privacy questions: contact@lahyal.com